Alert distribution and management system and inter

专利名称：Alert distribution and management system

and interface components

发明人：Wen-Long Ronnie Shaw,Patrick Charles

Grady,Robert RP Patt-Corner

申请号：US11984280申请日：20071115

公开号：US20090132330A1公开日：20090521

专利附图：

摘要：A method for distributing product alerts among a plurality of facilities isprovided. The method includes receiving alerts, processing the alerts into an alert

repository, providing an interface to an external system, receiving, via the interface, arequest from the external system for an alert related to a product at the facility,extracting the alert from the alert repository, and sending, via the interface, the alert tothe external system. A system for managing product alert handling at a facility is alsoprovided. The system includes an alert processor and an interface component. The alertprocessor maintains a database. The interface component receives a request from anexternal system for alert handling data, retrieves the alert handling data from thedatabase, sends the data to the external system, receives an action based on the datafrom the external system, and implements the action to manage alert handling at thefacility.

申请人：Wen-Long Ronnie Shaw,Patrick Charles Grady,Robert RP Patt-Corner

地址：Reston VA US,Woodbridge VA US,Cabin John MD US

国籍：US,US,US

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